Last Updated: July 15, 2025

1. Who are we? (Data Controller)

Atexxo B.V. is the data controller responsible for the processing of personal data as described in this policy.

Our details: Atexxo B.V. Einsteinstraat 13 3281 NJ Numansdorp The Netherlands Chamber of Commerce (KVK) no.: 62528572 VAT no.: NL854853662B01

Email for privacy-related inquiries: [email protected] Phone: +31 88 404 3100

2. What personal data do we process?

We process personal data that you provide to us directly or that we collect automatically when you use our website.

• Data you provide to us:
  • Contact Information: Name, email address, phone number (e.g., when filling out a contact form).
  • Account Information: Username, password (if applicable).
  • Transaction Information: Details about purchases, payment information.
  • Communications: Data from emails or other messages you send to us.
• Data we collect automatically:
  • Technical Data: IP address, browser type, operating system.
  • Usage Data: Which pages you visit, how long you stay on the site, click behavior, and the source of your visit.
  • Location Data: Your approximate location based on your IP address.

3. For what purpose and on what basis do we process personal data?

We process your data only for specific, defined purposes and based on a lawful basis under the GDPR.

Purpose of Processing	What Data?	Lawful Basis (Why are we allowed to?)
Delivering our services and products	Contact, account, and transaction data	Performance of a contract: Necessary to fulfill our agreements with you.
Functioning and analyzing the website	Technical and usage data	Legitimate interest: To improve our website and make it user-friendly. For analytical cookies that have little impact on your privacy.
Marketing and communication (e.g., newsletters)	Contact and communication data	Consent: You have explicitly signed up for this.
Personalized content and advertisements	Usage, technical, and account data	Consent: To show you content and ads that match your interests. Without your consent, we will show generic ads or none at all.
Online advertising and retargeting	Usage and technical data (via cookies)	Consent: To show you relevant ads from us on other websites.
Complying with legal obligations	Relevant data per obligation (e.g., invoice data)	Legal obligation: For example, for financial administration required by tax authorities.
Security and fraud prevention	Technical and usage data	Legitimate interest: To protect our systems and your data.

4. How long do we retain personal data?

We do not store your personal data for longer than is strictly necessary to achieve the purposes for which it was collected. The retention period depends on the purpose and any legal obligations.

• Data for tax authorities: 7 years (legal requirement).
• Customer data: Up to 2 years after the last transaction, unless a longer period is necessary for warranty purposes.
• Data collected with your consent (e.g., for newsletters): Until you withdraw your consent.

5. Sharing of personal data with third parties

We do not sell your data to third parties. We only share your data with other parties if this is necessary for the execution of our services or to comply with a legal obligation.

With companies that process your data on our behalf (so-called ‘processors’), we enter into a data processing agreement to ensure the same level of security and confidentiality.

Examples of parties with whom we may share data:

• Hosting providers
• Payment service providers (e.g., Mollie, Stripe)
• Analytics platforms (e.g., Google Analytics)
• Advertising platforms (e.g., Google Ads, Meta/Facebook)
• Email marketing software (e.g., Mailchimp)

For parties based outside the European Economic Area (EEA), we take appropriate measures to protect your data, such as using Standard Contractual Clauses (SCCs).

6. Cookies and similar technologies

We use various types of cookies on our website.

• Necessary cookies: These are essential for the basic functionality of the website (e.g., login, shopping cart). Consent is not required for these.
• Functional cookies: These remember your preferences (e.g., language settings) for a better user experience.
• Analytical cookies: These help us understand how visitors use the website. We use [e.g., Google Analytics]. We have configured this service in a privacy-friendly way by [e.g., anonymizing the IP address and not sharing data with Google]. For analytical cookies with a significant impact, we ask for your consent.
• Marketing and tracking cookies: These are used to track your Browse behavior and show you personalized advertisements. These cookies are only placed with your explicit consent. This allows us and our advertising partners to make ads more relevant.

You can give, refuse, or manage your consent via our cookie banner. You can change your choices at any time via the [Link to cookie settings, often in the footer] link.

7. Your rights regarding your personal data

Under the GDPR, you have the following rights:

• Right of access: You can request an overview of the personal data we process about you.
• Right to rectification: You can ask us to correct your data if it is incorrect or incomplete.
• Right to erasure (‘right to be forgotten’): You can ask us to delete your data.
• Right to restriction of processing: You can ask to temporarily halt the processing of your data.
• Right to data portability: You can request your data in a structured, commonly used, and machine-readable format.
• Right to object: You can object to the processing of your data based on our legitimate interest.
• Right to withdraw consent: If you have given consent, you can always withdraw it.

You can submit a request using our contact details (see point 11). We will respond to your request within one month.

If you have a complaint about our data processing, please let us know. You also have the right to lodge a complaint with the national supervisory authority, which in the Netherlands is the Autoriteit Persoonsgegevens.

8. How we secure personal data

We take the protection of your data seriously and implement appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Our website uses a secure connection (SSL/TLS).

9. Changes to the privacy and cookie policy

This policy may be changed from time to time. Changes will be published on this page. We recommend that you consult this policy regularly to stay informed.

10. Contact details

For questions about this policy or requests regarding your privacy rights, please contact us at:

Atexxo B.V. Attn: Privacy Einsteinstraat 13 3281 NJ Numansdorp The Netherlands Email: [email protected]